CRM Implementation Services
All your sales. One smart system.
100% Reliable | Fixed-Fee | No Surprises
" Our sales team jumped from sticky notes to Zoho CRM in a month. Digi-Centre gave us dashboards, automated follow-ups, and zero hidden fees !"
— Marie-Ève L., Business Development Director, Montreal service firm
What Does a CRM Implementation Mean?
CRM implementation is the process of setting up a Customer Relationship Management (CRM) system to help your business manage interactions with clients, leads, and partners. But it’s more than just installing software — it’s about aligning technology with how you sell, support, and grow.
Why It Matters
📈 Better sales tracking
🤝 Stronger customer relationships
⏱️ Time saved through automation
📊 Real-time reporting and insights
🔐 Secure and centralized client data
100% Reliable | Fixed-Fee | No Surprises
We guarantee a working system at go-live.
No half-finished “Phase 2” surprises.
With Digi-Centre, it’s done right — simple, effective, and tailored to you.
| How Others Work | How We Work |
|---|---|
| Charge by the module, upsell every feature | One fee, any app inside your package |
| “Train the trainer” and let you configure | We do the configuration for you (with you, not at you) |
| Junior teams + layers of PM overhead and admin. | Lean pod – Senior and certified analysts and advisors. No fluff. |
| Change-order paperwork for every tweak | Flex Blocks –Limited paperwork. Buy 4 h or 8 h, start tomorrow |
| Limited post-go-live help, which you pay for by the hour. | Post Go-Live support included in our delivery. |
Remote project management | We are open to working with you onsite, as needed. |
A CRM You Can Trust
Because your business can’t afford guesswork.
- We get it—investing in a CRM can feel risky.
- What if it doesn’t work? What if it takes too long? What if your team doesn’t use it?
- At Digi‑Centre, we’ve built our entire CRM approach around one goal: making sure you can trust what you’re getting.
A CRM You Can Trust
Because your business can’t afford guesswork.
- We get it—investing in a CRM can feel risky.
- What if it doesn’t work? What if it takes too long? What if your team doesn’t use it?
- At Digi‑Centre, we’ve built our entire CRM approach around one goal: making sure you can trust what you’re getting.
Why You Can Feel Confident With Us
- No vague promises. You know exactly what’s included—and what it will cost—from day one.
- No half-finished systems. We don’t “train the trainer” and leave. We configure your ERP with you and for you.
- No long wait times. We launch in weeks, not months. And we’re with you from start to finish.
- No gaps in support. If something isn’t working as planned, we’ll fix it—fast. (Our BEST and BETTER plans even include a 15-day post-go-live warranty.)
What Our Clients Say
“We were afraid of another failed CRM project, but Digi‑Centre nailed it. Fast, clear, and no surprises and it works! ”
— Sarah T., Operations Director
“They speak our language—not just tech talk. They made CRM feel easy when we implemented Zoho CRM”
— Louis P., VP Sales
A CRM should help—not cause stress.
A good CRM is supposed to make your business run better—not add more problems. With Digi‑Centre, you’ll get:
✔ A system that fits your real day-to-day work
✔ Clear answers, not confusing tech talk
✔ Real support, from real people
Our Four-Step Process (UDEL 360™)
1) Understand Your Needs
We start by getting to know your business. From operations to pain points, we analyze your current processes and identify exactly what you need from your CRM system.
“We don’t guess. We listen and tailor every solution to your goals.”
2) Develop the Solution
Using your input, we design and customize your CRM system to fit your specific requirements. Whether it’s managing inventory, automating workflows, or streamlining financials, we create a solution that works for you.
“Your business, your solution—customized as you want it.”
3) Test the System
Before we roll out your CRM, we test it rigorously to ensure everything runs smoothly. We also start training your team at this point. From workflows to integrations, we leave no stone unturned.
“We ensure your system works flawlessly before it goes live.”
4) Train and Launch
We provide more expert training to your team so they can confidently use the CRM system from day one. Once everyone is ready, we launch your new system seamlessly and provide ongoing support.
“Your success is our priority—we’re with you every step of the way.”
Who Does What in a Successful CRM Project?
| Task | Your Role as Client | Our Role as Advisor |
|---|---|---|
| Define goals | Tell us what you want to improve | Turn that into a clear CRM plan |
| Share info | Provide data, access, and current workflows | Configure the system and migrate your data |
| Make decisions | Review and approve key choices | Present best options and explain trade-offs |
| Test and give feedback | Try the system and tell us what works | Fix issues and fine-tune it |
| Train your team | Make sure users show up and try it | Deliver clear, practical training |
| Stay involved | Ask questions and stay responsive | Keep things on time and transparent |
| Go live | Confirm you’re ready | Launch smoothly and support you after |
Success is shared:
You know your business.
We know CRM.
Together, we make it work.
More Insights About CRM Systems and Digital Transformation
Free Resources
Essential tools for your success.
Calculator : Return on Investment (ROI)
Readiness Checklist – 10 questions to answer before you start
-
eBook: Who should lead your digital transformation?
- Checklist : Software selection.
- Budgeting : Total cost of ownership of a CRM
Expert Articles
Everything you need to get started.
- How to Control CRM Costs from Day 1
- Five Hidden Inefficiencies Your CRM Can Fix
- Data Security in Cloud CRM– What SMBs Need to Know
- Three AI Features Every Modern CRM Should Have
- How much does it all cost? The total cost of ownership of a CRM
Ready to Make CRM Simple?
QUESTIONS :
Book a free 30-minute strategy call—no jargon, no sales script, just answers.
CURIOUS :
Book a personalized demo.
CONVINCED :
Reserve time for us to start your project...in 24 hours.